Return & Refund Policy – Genuine Products, Transparent Terms
At Beshi Khushi, we follow strict product quality and hygiene standards. As most of our items relate to personal wellness and intimacy, we only accept returns in cases of delivery error, damage, or product expiry.
Which items are eligible for return?
- Wrong product delivered
- Damaged or broken packaging upon arrival
- Expired product received
Which products are not eligible for return?
- Opened, used, or tampered items
- Sexual wellness products (due to hygiene restrictions)
- Unsealed skin & hair creams or supplements
- Items reported for return after 24 hours of delivery
How do I request a return?
- Contact our support team within 24 hours of delivery
- Provide your order ID, item photos, and reason for return
- Our team will review and confirm return eligibility
- Once approved, a replacement or refund will be issued
What is the refund method and processing time?
- Refunds are issued using the original payment method
- Expected refund time: 3–7 business days after approval
- No cash refunds for digital/online payments
What should I know before submitting a return request?
Return requests must be submitted within 24 hours of receiving your item. Due to product sensitivity and hygiene regulations, all sales become final after this period.
Who do I contact for return or refund support?
If you believe you received a wrong, expired, or damaged product, please contact our support team immediately:
