Beshi Khushi delivers across Bangladesh with a focus on privacy, speed, and safe handling especially for sensitive wellness purchases. This policy explains how shipping works, including delivery coverage, estimated timeframes, delivery charges, Cash on Delivery (COD) eligibility, tracking, packaging discretion, and what to do if something goes wrong.
This policy applies to all physical product orders placed on Beshi Khushi and delivered within Bangladesh, unless a product page or checkout screen clearly states special conditions. It explains:
Beshi Khushi serves a sensitive wellness category, so we treat discretion as a core safety standard.
What we do to protect your privacy
We do not publicly disclose item details through packaging
We do not require customers to explain personal wellness reasons for buying or receiving an order
We deliver to most serviceable locations nationwide through courier/logistics partners.
• Nationwide coverage across Bangladesh (subject to courier serviceability)
• Delivery to cities, suburban towns, and many rural areas where courier access exists
• In rare cases, delivery to remote, restricted, or high-risk areas may not be possible. If so, we will contact you to confirm the safest available option.
Orders are generally processed after confirmation and successful payment. Processing time may vary due to:
• product availability (ready stock vs pre-order)
• order volume and operational workload
• courier pickup schedules and public holidays
Weekend or public holiday orders are typically processed on the next business day.
Delivery timelines are estimates and may change due to weather, public holidays, courier delays, strikes, road restrictions, or other unforeseen events.
Typical guidance
Some items may be offered as pre-order
If there’s a delay due to supply or shipping issues, we’ll update you as soon as we can.
COD is available for select ready-stock items, depending on:
For pre-orders and certain exclusive bundles, COD may not apply and at least 50% advance payment may be required.
Delivery charges depend on delivery location and parcel weight/size.
Once your order is dispatched:
Tracking is managed by courier systems and may not always reflect real-time movement at every step.
All orders are packed to protect your privacy and reduce exposure risk.
If you believe privacy was compromised during delivery, contact us immediately so we can investigate and improve handling.
To ensure smooth delivery, customers must provide accurate details and remain reachable.
Customers are responsible for:
If delivery fails due to incorrect details, unreachable phone, or recipient unavailability, it may result in delays, rescheduling, or additional charges based on courier policy.
If you need to change delivery details, contact support as early as possible. Once a parcel is dispatched, courier restrictions may limit changes.
We will try to assist, but updates depend on dispatch status and courier policy
If your parcel arrives damaged, missing items, or incorrect:
Resolution is governed by our Return & Refund Policy
For shipping, tracking, or delivery concerns:
This policy is maintained as part of Beshi Khushi’s operational and Trust & Safety governance system and reviewed periodically.
Operational Governance: Beshi Khushi Trust & Safety
Effective Date: 2 October 2025
